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Help Center

Guides and tutorials for getting the most out of JamCrew.

How to post your first gig

Walk through creating a gig with dates, venues, roles, and pay rates.

Gigs3 min read

Accepting and declining gig offers

How to respond to gig offers from your phone and what happens next.

Gigs2 min read

How to check in on-site

GPS-verified check-in when you arrive at the venue.

Gigs2 min read

Understanding gig statuses

What each status means and how gigs move through the lifecycle.

Gigs2 min read

Setting your weekly availability

Tell admins when you are available so you get matched to the right gigs.

Scheduling2 min read

Using the schedule calendar

See all workspace gigs on a calendar and spot scheduling conflicts.

Scheduling2 min read

Managing your crew roster

Search, filter, and manage your crew directory with skill tags and availability.

Crew3 min read

Completing your crew profile

Add skills, certifications, and a photo to get booked faster.

Crew2 min read

Broadcasting gig offers to crew

Send gig offers to matching crew based on skills and availability.

Gigs2 min read

Using the messaging system

Send and receive messages with your team and gig-specific channels.

Messaging2 min read

Approving timesheets and pay

Review crew hours from check-in data and process pay runs.

Payroll3 min read

Tracking hours and timesheets

View your recorded hours, timesheets, and payment history.

Payroll2 min read

Adding and managing clients

Create client profiles and link them to gigs for clean reporting.

Clients2 min read

Customizing your workspace branding

Upload your logo, set colors, and make JamCrew feel like your own.

Settings2 min read

Inviting new crew members

Send email invitations or share an invite link to grow your roster.

Crew2 min read

Managing equipment inventory

Track your gear, assign equipment to gigs, and manage availability.

Equipment2 min read

Setting your travel preferences

Configure your home base and travel radius for gig matching.

Crew2 min read

Understanding the admin dashboard

Navigate KPI cards, activity feed, and calendar on your command center.

Getting Started2 min read
JamCrew — Crew management, built with heart